Website services terms

This agreement is between Agora Network Technologies Inc., a British Columbia company, and your business. Agora is the company I, Taylor Aucoin, work through: the site you're on, the person on the phone, and the emails you get are all me, and payments show as TAYLORAUCOIN.COM on your statement.

These terms are written for businesses. By agreeing, you confirm you're acting for a business rather than as a consumer.

You agree to these terms by paying the deposit. The payment screen says so and links here, and the version you agreed to is recorded with your payment.

Everything after the deposit runs under the same terms. Each later invoice, whether it's the balance, a round of changes, or an add-on, names its own scope and price; paying it is agreeing to that scope at that price under these terms.

The version in force when you pay your deposit governs your whole engagement. If I update these terms later, the update applies to new engagements, not to yours.

One finished five-page website, built from your questionnaire answers and launched on your own domain. The full deliverables list is on the websites page as it stood the day you paid your deposit. It includes the site itself, a brand guide, basic local-search setup, your Google Business Profile linked to the site, your AI employee briefs, your command centre document, and training.

Your answers define the content. The site is built from what you tell me in the questionnaire and the follow-up round, so the more complete your answers, the better the site.

Any preview I showed you before you paid is a sales demonstration. The deliverable is the site built from your answers.

The build is $1,200 CAD plus GST: a $600 deposit to start, and the balance before the site goes live. GST is added at checkout and on invoices.

Payments go through Stripe. Card numbers never touch my systems.

Extras are flat-priced and invoiced before the work: extra pages, booking setup, payments setup, a logo refresh, and the rest of the add-on list on the websites page. If you add one mid-build, it rides the balance invoice.

One rule covers all of it: nothing is delivered before the payment that covers it has cleared. The deposit starts the build, the balance launches the site, and a paid invoice starts a round of changes.

If you change your mind before I've started building, your deposit comes back in full. Just ask.

Once the build starts, the deposit is earned and isn't refunded. The build starts when I begin producing your site from your final answers, and I'll tell you when that happens.

The balance is only ever asked for after you've seen your finished site as a live preview.

Changes come in prepaid batches called rounds. One round is one consolidated list of changes, submitted together. Requests that trickle in one message at a time are collected into the next round; they don't each start one.

• ·Standard round, $500: structural work. New or rebuilt sections, layout changes, newly written copy, up to about ten items, or one new page.
• ·Small round, $250: up to three small swaps inside the existing structure. Text edits, photo swaps, updated hours or contact details. No new sections, pages, or copywriting.
• ·My mistakes, free: anything I got wrong, like a typo I introduced, a broken link, or a wrong phone number, fixed free within 14 days of any delivery.

I classify each round and quote it before you pay, and the invoice is paid before work starts. No new round is scoped while an earlier invoice is unpaid. If a small list grows past the line mid-round, I pause and quote the difference rather than absorbing it quietly.

More than one new page in a round, or anything the platform can't do, such as online ordering, customer logins, or e-commerce, isn't a round. It's a separate conversation and a separate quote.

The build takes three to seven business days from your final answers. The clock starts when I have everything I need.

The clock pauses while I'm waiting on you, whether that's answers, photos, or a payment. That time doesn't count against the estimate.

If a project goes quiet for 60 days, I may close it out and keep what's been paid for the work done to that point. If you come back later, we start with a fresh quote.

You confirm that everything you give me for the site is yours to use: photos, logos, text, and anything your customers appear in.

You confirm your Google reviews are from genuine customers, and that the factual claims you give me about your business, such as licensing, insurance, and certifications, are true. The site says what you told me; the accuracy of claims about your own business is yours.

Before launch, you review the finished site. Checking every factual claim back against your answers is part of my build, and the final read is yours.

Your site is built on a third-party managed website platform. The subscription is yours, on your own account and your own card, at the platform's going rate, which is about $36 a month as of these terms and is theirs to change.

That structure is deliberate: your domain, your hosting, your customer list, and your dashboard all belong to you. If we stop working together, you keep everything and the site keeps running.

It also means there's no source code to hand over, because none exists; the platform is a managed service. Its uptime, features, and pricing are the platform's responsibility rather than mine, and the same goes for third-party tools like booking or payment systems. I set those up; I don't operate them.

Once the build is paid in full, the finished site and its content are yours: the words, the structure as built, the brand guide, and the documents that come with it.

My working materials stay mine: the tools, templates, prompts, and methods I use to produce the work.

I may show your finished site in my portfolio and marketing. If you'd rather I didn't, tell me in writing and I'll stop.

I use AI tools to produce parts of the deliverables: drafting copy from your answers, generating images where you've chosen that route, and building your AI employee briefs. Everything factual is checked against what you told me, and you review the site before it goes live.

What you tell me in the questionnaire is confidential. It's used to build your site and its documents, and for nothing else.

How personal information is collected, stored, and deleted is covered in the privacy policy, which sits beside these terms and is part of this agreement.

Nobody honest can promise you a Google ranking, and I don't. What I promise is a site built properly for local search: fast, mobile-ready, with your location and services where search engines look for them.

I don't promise traffic, leads, or revenue. A website is a front door; the business behind it is yours.

If I fail to deliver, my total liability to you under this agreement is capped at the amount you've actually paid me for this engagement.

Neither of us is liable to the other for indirect losses, such as lost profits or lost opportunities. Nothing in these terms excludes liability that the law doesn't allow to be excluded.

Agora is an independent contractor. Nothing in this agreement makes either of us the other's employer, partner, or agent.

You can stop at any time. Work already paid for and done stays paid; the deposit follows the rules in section 5, and a prepaid round that hasn't started comes back in full.

I can decline or end an engagement too. If I end one without delivering what a payment covered, that payment comes back.

A monthly care plan may be offered separately. When it is, it will have its own written terms. Nothing in this agreement signs you up for anything recurring.

British Columbia law governs this agreement.

If something's wrong, tell me first and we'll sort it out in good faith. If we genuinely can't, disputes go to the BC Civil Resolution Tribunal or the courts of British Columbia, whichever the amount calls for.

Agora Network Technologies Inc. · hello@tayloraucoin.com